House Exchange: a national mobility solution House Exchange
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Administration

Please log in using the box on the right to access admin pages.

For other administration areas please go to:
Shared Ownership
Private/Market Rental

If you are a tenant

You will not be able to use this page to login, please go to www.houseexchange.org.uk and enter your sign in details there. Please log in using the box on the right to access admin pages.

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Close User Help

For any help or queries you have please contact the House Exchange team on 0845 330 0150 or email landlords@houseexchange.org.uk.

Dashboard statistics are available when you have logged in, the headings in the 4 areas are explained below.

For further data you can see the values for the past 7 days by clicking the highlighted row as you move your mouse over each item. Click another item to see it's values, use the Esc key or click the [X] in the top right of the chart to close a chart.

Yesterday

The numbers below relate only to yesterday.

Joined: This is the number of people who submitted a registration form yesterday.
Logins: This is the total number of successful login requests made yesterday. 
Alerts: The number of logins that were made by the user following an email alert.
Unique: The number of users who made the logins, some more than once.
Reminders: This is the number of password reminder emails sent to users. 

Running Totals

These are total values taken from the entire database of your tenants.  

Live: The number of your active tenants in the database.
Pending: The number who are awaiting your acceptance before going live.
Deferred: The number whose acceptance is under active review.
Approvals: The number awaiting approval for images or descriptive text. 
Exchanged: The number of successful exchanges recorded.

Overcrowded

These are the number of people who are calculated as overcrowded displayed by their current property bed size.

Under Occupied

These are the number of people who are calculated as under occupiers displayed by their current property bed size.